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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using Fybroo, you agree to be bound by these Terms of Service. If you do not agree, please do not use the platform.

2. Service Description

Fybroo is an AI-powered review management platform that helps businesses monitor, respond to, and analyze online reviews across Google, Facebook, and Trustpilot. Features include automated AI replies, analytics, QR code generation, competitor tracking, and more.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account. You are responsible for all activity that occurs under your account.

4. Plans & Billing

Fybroo offers free and paid plans. Paid subscriptions are billed monthly or annually through Stripe. You can cancel your subscription at any time — access continues until the end of the billing period. No refunds are provided for partial billing periods.

5. AI-Generated Content

Fybroo uses AI to generate review replies on your behalf. While we strive for high-quality responses, you are ultimately responsible for all content published through your connected accounts. We recommend reviewing AI-generated replies before publishing, especially for negative reviews.

6. Platform Connections

By connecting third-party platforms (Google, Facebook, Trustpilot), you authorize Fybroo to access your review data and publish replies on your behalf. You can disconnect platforms at any time through your settings.

7. Limitations

Fybroo is provided “as is” without warranties. We are not liable for any damages arising from the use of AI-generated replies, platform API changes, or service interruptions. Usage limits apply based on your plan tier.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in abuse, or use the service for spam or fraudulent purposes.

9. Contact

For questions about these terms, contact us at legal@fybroo.com.